No video on outside connection in ofmeet

I've checked through several answered threads and can't find an answer to my issue:

The plugin works wonderfully for local users. When connecting from outside of our network however there is no video for other participants. The system hosting openfire has the firewall 7443, 50000-60000 punched open (TCP and UDP as we run other applications on those ports). The outside firewall on the colo has those ports opened as well.

config.js:

var ourDomain = "chatserver.ourserver.com";

var config = {

    hosts: {

        domain: ourDomain,

        muc: "conference." + ourDomain,

        bridge: "jitsi-videobridge." + ourDomain,

    },

    useIPv6: false,

    useNicks: false,

    useWebsockets: true,

    resolution: "720",

    bosh: "https://" + ourDomain + "/http-bind/",

};

Websockets plugin installed.