Details:
- we've been successfully running Spark IM for years - very few issues
- this morning users began receiving this message when connecting
- I rebooted the server (several times now) - installed MS updates too
- After each reboot, some users could logon - about one-third total
- Tried reinstalling same version "openfire_3_6_4.exe"
- Spark client version - 2.6.3
- I can ping the server
- I cannot logon to the admin console
- I tried using the IP address in the server box
- I tried using "Use OLS SSL port method" - no go
- Some users are on Terminal Servers, remaining on standalone workstations - no ryhme or reason - no consistencey for the problem
- No errors in Event Log, but erros in the Open File log folder - need help understanding error log
Thoughts to fix? Thanks! Big Fish