Hello,
A little background information... I'm running Openfire 3.7.1 w/LDAP integration, using built in db, and spark client 2.6.3.
All has been working well until a few days ago, some users can't login to spark. I noticed the Java Memory was 98% used, so I increased the memory limit from 256mb to 512mb. Users still can't login.
I have checked firewall logs on our sonicwall as the users who can't login are in a different physical location (they were able to login before) and I don't find anything in the logs.
I can ping the openfire server from the other network. When I try to login with my username, I get the spinning circle and it says "Authenticating", it does this for a awhile, and then says "Invalid username or password.".
I'm stumped, does anyone have any ideas?
Thanks,
LL