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access from outside of the network

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My question is: what should I be entering into (for example) spark to access my openfire server from outside of the domain?

 

After going through every article I can find on the subject, I'm still unable to figure out how to access our openfire server from outside of our network.  So here is the lowdown:

 

All necessary ports open in firewall per articles on ports

Windows server using built-in database

LDAP user access control (LDAP domain myinternaldomain.org)

server domain: mydomain.org (set up as this in configuration)

internal and external DNS entries of jabber.mydomain.org to reach the server

 

Everything works fine internally by logging in with:

Username: myusername (no domain necessary)

Server: jabber.mydomain.org

 

What format should I be putting in my username?  I'm assuming server should be fine at jabber.mydomain.org.

I've tried username@jabber.mydomain.org

username@xmpp.jabber.mydomain.org

username@mydomain.org

username@myinternaldomain.org

 

None of these work.  I always get bad username or password.

 

Thoughts?


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