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Spark Client slow, and no updates

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We just installed OpenFire 3.8.1 using active directory LDAP.  We are also using Contact List (Roster) Sharing.

 

I have a few issues I am hoping someone can help me with....

 

Using Spark 2.6.3 we are seeing the client with a large contact list responding very slow.  We are still in the testing phase so this particluar clients has mostly offline users in his roster.  If I try to scroll through the list or even try to move the Spark window, it will not respond for about 30 seconds. 

 

- Is this normal for clients with large roster?  If I turn off showing offline users, the client works fine.

 

Secondly,  I have created groups for contact list sharing, and have them shared for each of my offices and departments 

 

- I was testing a particular user who was in one group called Charlotte.  This person was able to see all others in the Charlotte group.  Works good!

    

- I then moved this particular users to a different group called New York, however his roseter did not update.  He does not see the New York group or the Charlotte group, but his offline users are still showing the Charlotte people. 

 

Should these rosters be updating automatically?  If so how often should it update?  Can the setting be changed?

 

Thanks for the help!

 

-Evan


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