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only able to connect to Openfire Server window; not Openfire service

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Hello,

 

Spark is only able to connect the Openfire Server when the Openfire window is open.  The service is running but the Spark software is not able to connect unless the window is open.  I have tried uninstalling Openfire and the service and reinstalling them, but I am still only able to connect when the Openfire console window is running. 

 

Any ideas? 

 

Thanks.


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