python bot not connecting

hi there my bot is not connecting everytime i start the bot it says this

Logged In

Handlers Registered

Traceback (most recent call last):

  File "./lucy.py", line 1218, in <module>

    start()

  File "./lucy.py", line 1177, in start

    JCON.getRoster()

  File "core.zip/xmpp/client.py", line 239, in getRoster

    return self.Roster.getRoster()

  File "core.zip/xmpp/roster.py", line 61, in getRoster

    while not self.set: self._owner.Process(10)

  File "core.zip/xmpp/dispatcher.py", line 326, in dispatch

    handler['func'](session,stanza)

  File "./lucy.py", line 999, in iqHnd

    if user_level(fromjid,fromjid.getStripped())==-100:

AttributeError: 'NoneType' object has no attribute 'getStripped'

DISCONNECTED

WAITING FOR RESTART...