Hello everybody,
I am quite new to XMPP and fastpath and I have some simple questions regarding fastpath.
From my undertanding the queue will try to get a remote-user for a user as soon as that user enters a multi-user-chat, right?
So, for example the user with the name "NeedHelp" would enter a multi-user-chat (which will automaticly be created as soon as I create a workgroup) and right then the Queue would try to find a remote-chat-partner (lets call the guy "Supporter") for him.
So now those several "supporters" can apply to have a chat session with that "NeedHelp"-User.
Once a supporter applies to chat with "NeedHelp" what would happen now?
From my understanding the "NeedHelp" guy would get a XMPP Message with a request to join a new chat?
So, is that what the client application has to react to to continue with the REAL chat?
And another question: Is there any way to request all available queues on a client application?
Basicly from my understnading a
WORKGROUP is like a COMPANY
while
QUEUEs are like DEPARTMENTS in that COMPANY.
My plan would be to first choose a COMPANY and then get a list of all DEPARTMENTS in that company....but to do so I need a way to request a list of queues...right?
Thanks in advance