I'm trying out Fastpath on our server and when I was reading the quickstart guide I found a segment that states "Users use the web-based Webchat client to request chat sessions with agents. OR they can make chat requests using the Spark instant messanger client" since my company wouldn't use the webchat client I was trying to find out how you do make chat requests with the Spark client and unless I'm overlooking something I do not see how to do it. If im logged in as an agent on the Spark UI I see the Fastpath tab that handles the queues and all but I don't see anything like that when im logged in as just a user.
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