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Delayed Messages

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So we installed Openfire and Spark on a terminal server in place of Yahoo Messenger that people, at a company we manage, were using. At first everything was fine but then it was being noticed that intermittantly a message would be delayed. Like someone would send a message to another user then about 30 seconds to a Minute that user would get the message. We have not found a way to succesfully duplicate this problem becaues it doesn't happen all the time just on occasion. The company is very pressed on time so this can't be happening. Any ideas on what is going on?


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