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User's Display Name

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I have looked at as many of the posts as I could find (such as this one)

 

I realize that this issue has been talked about a fair amount throughout the forums, but I still don't have a solution to it...

 

  • We are using Openfire 3.4.5, Spark 2.5.8, and LDAP with an embedded database.

  • our AD usernames are first initial last name (ie John Smith = JSmith)

  • Display name in AD is set to their Fullname

  • I have created groups in AD based on office location (we have 6).

  • groups (shared) and members show up fine when you log into Spark.

 

If I view a users full profile their nickname will appear as "John Smith".

 

Regardless of what I do in OpenfireI can NOT get the usernames to appear as anything other than sAMAccountname in Spark. That is UNLESS I:

 

  • log on to Spark

  • search for a user (which already exists in on of the 6 groups)

  • add that user as a Contact

  • change the users Nickname (which in this screen appears as JSmith)

  • remove that newly added contact

 

At this point that user will appear in my contact list as "John Smith" AND logging out/in does not change this (it will remain this way). It's easy to see why I don't want to have 150 users have to do this for 150 contacts...

 

1) why does the "Add as Contact" screen display the Nickname as one thing while the profile displays it as another?

2) how can I get the Users names to display as User's Display NameUser's Display Name in the groups?

 

 

Please, please help put me out of my misery?!

 

 


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