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Pidgin Clients "Not Authorized"

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Hello, I downloaded and set up Openfire 3.9.1 using the embedded database.  I created users in Openfire then began testing with Pidgin.

I am using Pidgin 2.10.9.  I set up Openfire on a Windows 7 Pro PC to test (ABC-EFG57.HIJ). "HIJ" being the domain.

 

Here are the settings in Pidgin:

 

Basic:

  • Username: Joe
  • Domain: HIJ
  • Resource: ABC-EFG57
  • Password: *****

 

Advanced:

  • Connection Security: Require encryption
  • Connect Port: 5222
  • Connect Server: ABC-EFG57.HIJ
  • File transfer proxies: proxy.eu.jabber.org (default)

 

Proxy:

  • Proxy type: Use Global Proxy Settings

 

I created two users, Joe and John.  I can see them in the Openfire User/Groups page and the icon is "green" for Available.

Though when I add each as a Buddy on the other client they show as "Not Authorized" and no IM can be sent.

 

This is my first try with either application so I am asking if there are any ideas of what I may be over looking?

 

Thank you in advance for your help.  Paul


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