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Spark Disconnects from Network

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Hi, I have 2 users that are experiencing disconnetions from the network while in Spark. They're both using version 2.7.0.

 

Below are the logs. I've reinstalled for user 1, but haven't done the same for user 2.

 

Any help is appreciated. Thank you!

 

User 1

 

Mar 19, 2014 1:22:50 PM org.jivesoftware.spark.util.log.Log error

SEVERE: PrivacyManager#isGloballyInvisibleListActive: item-not-found(404)

Mar 19, 2014 3:06:33 PM org.jivesoftware.spark.util.log.Log error

SEVERE: PrivacyManager#isGloballyInvisibleListActive: item-not-found(404)

Mar 19, 2014 4:05:06 PM org.jivesoftware.spark.util.log.Log error

SEVERE: PrivacyManager#isGloballyInvisibleListActive: item-not-found(404)

Mar 25, 2014 11:25:01 AM org.jivesoftware.spark.util.log.Log error

SEVERE: PrivacyManager#isGloballyInvisibleListActive: item-not-found(404)

Mar 26, 2014 8:59:55 AM org.jivesoftware.spark.util.log.Log error

SEVERE: PrivacyManager#isGloballyInvisibleListActive: item-not-found(404)

Mar 26, 2014 9:18:01 AM org.jivesoftware.spark.util.log.Log error

SEVERE: PrivacyManager#isGloballyInvisibleListActive: item-not-found(404)

Mar 26, 2014 9:28:08 AM org.jivesoftware.spark.util.log.Log error

SEVERE: PrivacyManager#isGloballyInvisibleListActive: item-not-found(404)

Mar 26, 2014 9:33:27 AM org.jivesoftware.spark.util.log.Log error

SEVERE: PrivacyManager#isGloballyInvisibleListActive: item-not-found(404)

Mar 26, 2014 10:59:46 AM org.jivesoftware.spark.util.log.Log error

SEVERE: PrivacyManager#isGloballyInvisibleListActive: item-not-found(404)

 

 

User 2

 

Mar 27, 2014 11:46:03 AM org.jivesoftware.spark.util.log.Log error

SEVERE:

not-acceptable(406)

  at org.jivesoftware.smack.Roster.removeEntry(Roster.java:332)

  at org.jivesoftware.spark.ui.ContactList$26$2.run(ContactList.java:1859)

  at java.awt.event.InvocationEvent.dispatch(Unknown Source)

  at java.awt.EventQueue.dispatchEventImpl(Unknown Source)

  at java.awt.EventQueue.access$200(Unknown Source)

  at java.awt.EventQueue$3.run(Unknown Source)

  at java.awt.EventQueue$3.run(Unknown Source)

  at java.security.AccessController.doPrivileged(Native Method)

  at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)

  at java.awt.EventQueue.dispatchEvent(Unknown Source)

  at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)

  at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)

  at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)

  at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

  at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

  at java.awt.EventDispatchThread.run(Unknown Source)

 

 

Mar 27, 2014 11:46:03 AM org.jivesoftware.spark.util.log.Log error

SEVERE:

not-acceptable(406)

  at org.jivesoftware.smack.Roster.removeEntry(Roster.java:332)

  at org.jivesoftware.spark.ui.ContactList$26$3.run(ContactList.java:1897)

  at java.awt.event.InvocationEvent.dispatch(Unknown Source)

  at java.awt.EventQueue.dispatchEventImpl(Unknown Source)

  at java.awt.EventQueue.access$200(Unknown Source)

  at java.awt.EventQueue$3.run(Unknown Source)

  at java.awt.EventQueue$3.run(Unknown Source)

  at java.security.AccessController.doPrivileged(Native Method)

  at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)

  at java.awt.EventQueue.dispatchEvent(Unknown Source)

  at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)

  at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)

  at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)

  at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

  at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

  at java.awt.EventDispatchThread.run(Unknown Source)

 

 



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