I have 2 openfire servers with search plugin enabled. When trying to add a search service with spark from a user logged into either server it says "Unable to contact search service." I am using the name specified in "Search service Name" in admin with default prefix "search".domain.com and have enabled server to server communication via whitelist only with each server whitelisted to the opposite.
Is there a way to know if the search service is correctly functioning or if this is a spark error?