Hi All,
I have installed openfire webchat plugin. I am able to do my basic stuff here. I was able to create workgroups and queues. Here my need is to make one of the user(agent) as administrator for the workgroup and this user will have privilges to add new users in group and he/she will be able to see the reports related to work group through admin console. This user should not be able to add users in another work group and he should not be able to see reports for other groups. Do we have this provision in fastpath?
Thanks,
Srinivas