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openfire + fastpath + redfire

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We are using Openfire + Spark + Redfire . It is working Fine .

 

As well as We are using fastpath service also. Iti is also working fine .

 

 

But Now we want voice chat with web client from fastpath agent .

When i tried this , the voice chat window is opening at agent(Spark) side .,at client(Web customer) side Voice chat request is not comming  from agent .

 

And there is no option at Webchat  window  for voice call .

 

 

Please help me .


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