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roster add crashes spark client

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Hello all - recently upgraded our openfire install to current version (3.8.2) on Ubuntu. We still have Spack client 2.5.7 on campus computers. Since upgrade, we are having all sorts of issues where a user has their client crash on them when trying to add a new contact.

 

Thought maybe old client was causing the problem, but we experience the same on campus computers where new Spark client is installed. I have seen many threads cover this, pretty much most of them unanswered. Can anyone shed some light on this for me? Where to look?

 

Any help is appreciated.

 

-Scott


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