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New OpenFire AD Installation Problems

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I'm trying to get OpenFire up and running, and have run into a few difficulties, primarily with AD integration.

 

I installed, and started going through the wizard. I get to the AD portion, and have trouble. I tried a few different settings and finally got through, but then when asked to log in, none of the usernames and passwords I put in worked. So I changed the <setup> flag to false, went back in and tried again....and again...and again. It keeps doing that. I have an integrated database, and it's almost like it's not being saved.

 

The next problem is the user filters, group filters, etc. our AD structure is a little odd, so I could use a little guidance on getting that set up as well. When setting up the LDAP query, I pointed it to a service account in the Users folder at the bottom. When I got to the User mapping section, I tried to point it to the top level Users folder, but it doesn't find any users. Can it not look in the OUs below?

 

 

For some reason, I can't attach a screenshot of my AD, but here's a basic structure:

 

domain.com

     -     OU

          -     Security Groups

          -     Users

               -     Accounting

                    -     Accounting UserA

                    -     Accounting UserB

               -     Customer Service

                    -     Customer Service UserA

                    -     Customer Service UserB

               -     Corporate

                    -     Corporate UserA

                    -     Corporate UserB

               -     Warehouse

                    -     Warehouse UserA

                    -     Warehouse UserB

     -     IT

          -     IT Department UserA

          -     IT Department UserB

     -     Users

          -     Service Admin AccountA

          -     Domain Admin AccountA


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