Hi,
Employees are our company are unable to login to Spark IM and we can't seem to figure out the issue. From the workstation we receive error message, "unable to connect to server. invalid name or server not reachable". We have confirmed the usernames and are able to launch and login to the Admin Console, but receive the following error message:
Database setup or configuration error: Please verify your database settings and check the logs/error.log file for detailed error messages.
java.lang.IllegalArgumentException: java.sql.SQLException: ConnectionManager.getConnection() failed to obtain a connection after 11 retries. The exception from the last attempt is as follows: java.sql.SQLException: The database is already in use by another process: org.hsqldb.persist.NIOLockFile@c69e02e3[file =C:\Program Files (x86)\Openfire\embedded-db\openfire.lck, exists=true, locked=false, valid=false, fl =null]: java.lang.Exception: java.io.IOException: The process cannot access the file because another process has locked a portion of the file : C:\Program Files (x86)\Openfire\embedded-db\openfire.lck
at org.jivesoftware.openfire.XMPPServer.verifyDataSource(XMPPServer.java:764)
at org.jivesoftware.openfire.XMPPServer.start(XMPPServer.java:480)
at org.jivesoftware.openfire.XMPPServer.<init>(XMPPServer.java:212)
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source)
at java.lang.reflect.Constructor.newInstance(Unknown Source)
at java.lang.Class.newInstance0(Unknown Source)
at java.lang.Class.newInstance(Unknown Source)
at org.jivesoftware.openfire.starter.ServerStarter.start(ServerStarter.java:113)
at org.jivesoftware.openfire.starter.ServerStarter.main(ServerStarter.java:58)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)
at com.exe4j.runtime.WinLauncher.main(Unknown Source)
Caused by: java.sql.SQLException: ConnectionManager.getConnection() failed to obtain a connection after 11 retries. The exception from the last attempt is as follows: java.sql.SQLException: The database is already in use by another process: org.hsqldb.persist.NIOLockFile@c69e02e3[file =C:\Program Files (x86)\Openfire\embedded-db\openfire.lck, exists=true, locked=false, valid=false, fl =null]: java.lang.Exception: java.io.IOException: The process cannot access the file because another process has locked a portion of the file : C:\Program Files (x86)\Openfire\embedded-db\openfire.lck
at org.jivesoftware.database.DbConnectionManager.getConnection(DbConnectionManager .java:151)
at org.jivesoftware.openfire.XMPPServer.verifyDataSource(XMPPServer.java:754)
Does anyone know of any tips I can try? Thanks in advance!