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jitsi Chat Authorization

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hello all.  I'm VERY new to this.  I have been trying to creat an asterisk PBX for VOIP combined with Openfire for the XMPP features (secure chat and file transfer).  I have been testing out with a few softphones trying to work out some issues but at the moment I am stumped with the simplest of functions in Jitsi.  I can make calls using sip to several different extensions but when i go to use the chat function I'm getting nowhere.  Openfire is installed and i have added users etc but no go.  The XMPP account signs in and the message windows comes up, i type test and hit send... nothing on the other end?  and when i try it from the other end same issue.  No error messages no nothing.  the message sends but nothing arrives or comes back.  I see it requires authorization but when a send an authorization request nothing comes through.  i have not added any e-mail address for the users as they are just test accounts, could this have something to do with it?  Any help would be greatly appreciated.


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